Where do I park?
Parking is available on W. Grant St. in any spot that reads: Warehouse 210. street parking is also available, pay with Park Lancaster app.

How do you accept tips?
Of course, tips are greatly appreciated but not expected. Tips may be in form of cash, check or Venmo.
 

What is the cancellation policy?
We require a 24 hour notice to cancel or reschedule to avoid fees.​

​

What is the difference between a haircut and a trim?
Usually, it is the amount of hair removed, though they are priced the same.

How long will my color last?
Toners last roughly 6 weeks, while permanent colors may require touch-ups every 4–8 weeks.

What is balayage vs. highlights?
Balayage is hand-painted for a natural look, whereas foils provide more intense, traditional highlights.

Why is there a price range?
Prices often vary based on stylist experience level, hair length, density, or the complexity of the service.

How often should I get a haircut?
Generally every 4–6 weeks for short hair, and 8–12 weeks for longer hair. 

​

How should I come to my appointment?
Generally, arrive with clean, dry hair unless advised otherwise by your stylist.

​

How can I make my color last longer?
Use professional, color-safe products and avoid excessive heat styling.